If you know me well or watch my twitter and LinkedIn feeds you’ll know I’ve been a big supporter of Right to Play for many years. We’ve launched a new campaign and new brand which really helps bring to life the work of all the amazing coaches, teachers, and teams that make things happen for … More Supporting Right to Play – Join Me!
It was a real thrill to be at Dreamforce 2018. Especially as a key set of conversations took place on big themes for our societies around ethical use of technology, equality, and climate change. These sessions followed from announcements around Salesforce opening an Office of Ethical and Humane Use of Technology. In my work with … More Ethics, Equality, and Technology
I was delighted to sit down and discuss Digital Transformation with Kim Massana, Global Head of Customer Experience at Thomson Reuters, at Salesforce’s annual customer conference, Dreamforce, on November 8th, 2017. The overall theme of the conference was to discover a whole world of innovation that will transform customer success and we called our breakout … More Driving Digital Experience in a Digital Age
— originally posted on Salesforce Blog Digital Transformation is becoming increasingly critical for companies to create new business models and customer experiences, capitalize on market and increase of innovation and execution. of digital transformation projects fail, however, because they often feature constantly shifting targets, and increasingly complex scope and stakeholder groups as the project. As … More Jumping in the middle
Breaking the Equilibrium I’ve just finished reading “Getting Beyond Better… how Social Entrepreneurship works” by Roger L. Martin and Sally R. Osberg. It’s a great read and an important one whether you’re a social entrepreneur or in “normal” business. One section in the introduction really resonated with me and I thought worth sharing here as … More Breaking the Equilibrium
We all experience adversity and the need for change throughout our lives. Some days everything seems against us, other days maybe a few things disrupt our flow, rare days are those when everything we try works out. To get through adverse situations, to make change transformational, we must show grit, be resilient, and strive to … More Grit and Resilience
Reading the press, reviewing social media, and even in work presentations, it is easy to think that there is no continuum between incredible success and downright failure. Our pictures can be airbrushed, “facts” are single sourced to use on one side of the argument, snap polls are treated as gospel, and the distance between jealousy … More Digital Transformation and the importance of iteration